Remove Do Not Contact

POST/contacts/:id/dnc/:channel/remove

Removes a DNC entry for the selected channel. An optional reason selects which entry to remove. Other reasons and other channels remain unchanged. When omitted, the endpoint retains its existing behavior: remove a sending block while preserving tracking-consent withdrawals (reason=4).

To restore email tracking consent, POST {"reason": 4} to /api/contacts/{id}/dnc/email/remove. Replace email with sms for SMS. This removes only the tracking withdrawal; existing unsubscribe, bounce, or manual sending blocks remain in place.

Reason-specific removal requires a build containing PR #9100 (milestone 5.6.7). Older builds ignore the supplied reason and may remove a sending block instead, leaving tracking consent withdrawn.

Request

Responses

200

Removal processed; recordFound is false when no matching entry exists

400

Invalid request parameters

403

Insufficient permissions

404

Entity not found